IndustrialInfrastructure Integration
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Internal · Field operations / QHSE

PSU FieldOps

Pangansari Utama

Context

Built for Pangansari Utama (PSU)— Food Resources Solutions — a contractor operating in industrial environments including partners working with Freeport Indonesia. Housekeeping and Food Safety teams needed digital checklists, photo proof, and QHSE audits that match how crews actually work on site.

Challenge

Daily room checks, food-safety logs, and formal inspections still lived on paper or spreadsheets. Approvals were slow, evidence was hard to verify, and managers lacked a single view across sites and departments.

Solution

An installable, mobile-first web app with role-based portals, photo-verified work orders, multi-level review, bilingual UI, and a full QHSE inspections module transcribed from PSU’s own checklist standards.

  • Department portals for Housekeeping and Food Safety with Manager, Supervisor, and frontline roles
  • General Manager view across both departments and sites for escalations and inspections
  • Daily checklists with timestamped photo capture per item where required
  • Field Queue → approve/reject flow; Manager Escalations as override path for pending work
  • Food Safety daily log with wellness / hygiene / PPE self-check and live “Ready to Work” status
  • Inspections: Food Safety Inspection Checklist, GEMBA Walk, and Daily Food Handler Assessment
  • Multi-site scoping so queues and breakdowns stay tied to the right location
  • Full English / Bahasa Indonesia toggle, including checklist item text
  • Installable PWA for phone home screen and desktop

Roles at a glance

  • Housekeeper / FS Technician — submit daily work with photos and self-checks
  • Supervisors — Field Queue review; Food Safety Supervisors also run Inspections audits
  • Managers — escalations and analytics for their department
  • General Manager — site-wide leadership view across departments
  • Admin — staff accounts and role assignment only

Stack

ReactTypeScriptVitePWAFirebase AuthFirestorei18n (EN / ID)Vercel

Outcome

Field execution and sign-off in one system: photo evidence on the job, clear department boundaries, bilingual crews, and QHSE audits that follow the same structure as the paper forms they replaced.

Related: Panjasa Service Management · Reefer Guru

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