Terms of Service
Last updated: August 23, 2026
1. Acceptance of Terms
By accessing or using the website and services of Industrial Infrastructure Integration ("Company", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.
2. Description of Services
We provide consulting, design, development, and implementation of digital systems for internal organizational operations, including paper-to-paperless transformation, custom software, workflow automation, and related technology services. Specific deliverables, timelines, and fees are defined in separate project agreements or statements of work.
3. Use of the Website
You agree to use this website only for lawful purposes. You may not:
- Attempt to gain unauthorized access to any systems or data
- Interfere with the proper functioning of the site
- Use the site to transmit malware or harmful code
- Scrape or harvest content for commercial purposes without permission
4. Intellectual Property
All content on this website (text, design, logos, graphics, code samples, and project descriptions) is owned by or licensed to Industrial Infrastructure Integration and is protected by applicable intellectual property laws. Client project deliverables are governed by the terms of the individual project agreement.
5. Project Engagements
Formal work begins only after mutual agreement on scope, timeline, and commercial terms (written proposal, contract, or statement of work). We reserve the right to decline projects that conflict with our capacity, values, or legal obligations.
6. Confidentiality
Information shared by clients during consultations and projects is treated as confidential and will not be disclosed to third parties except as necessary to perform the services or as required by law, unless otherwise agreed in writing.
7. Disclaimers
The website and its content are provided "as is" without warranties of any kind, express or implied. We do not guarantee that the site will be uninterrupted, error-free, or free of viruses. Project outcomes depend on many factors outside our sole control; specific warranties, if any, will be stated in the project agreement.
8. Limitation of Liability
To the maximum extent permitted by law, Industrial Infrastructure Integration shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services. Our total liability under any project agreement shall not exceed the fees paid for that specific engagement unless otherwise agreed in writing.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to conflict of law principles. Any disputes shall first be attempted to be resolved amicably; if unsuccessful, they may be submitted to the competent courts of Indonesia.
10. Changes to Terms
We may revise these Terms from time to time. The updated version will be indicated by the "Last updated" date. Continued use of the website after changes constitutes acceptance of the revised Terms.
11. Contact
Questions about these Terms of Service may be directed via WhatsApp.